At Puzzle Solve Media, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, contact us, request our services, or otherwise interact with Puzzle Solve Media.

By using our website or submitting information to us, you acknowledge that you have read and understood this Privacy Policy.

1. About Puzzle Solve Media

Puzzle Solve Media is a digital marketing agency providing services including:

  • Digital Marketing
  • Search Engine Optimization (SEO)
  • Google Ads
  • Meta Ads
  • Social Media Marketing
  • Content Marketing
  • Website Development
  • Landing Page Development
  • Marketing Strategy
  • Analytics & Tracking
  • Conversion Rate Optimization
  • Email Marketing
  • Marketing Consulting

For privacy-related questions, you can contact us using the details provided at the end of this policy.

2. Information We Collect

We may collect different types of information depending on how you interact with our website and services.

Information You Provide Directly

When you contact us, request a consultation, submit a form, or communicate with us, we may collect:

  • Full name
  • Business name
  • Email address
  • Phone number
  • Website URL
  • Job title or business role
  • Company information
  • Services you are interested in
  • Information included in your enquiry
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate geographic location
  • Time spent on pages
  • Website interactions
  • Date and time of visits
  • Technical information about your device

This information may be collected using cookies, analytics tools, pixels, tags, and similar technologies.

3. How We Use Your Information

We may use collected information to:

  • Respond to enquiries
  • Provide requested information
  • Schedule consultations
  • Provide and manage our services
  • Prepare proposals and quotations
  • Communicate with clients
  • Manage client accounts
  • Improve our website
  • Improve our services
  • Analyze website traffic and user behavior
  • Measure marketing campaign performance
  • Personalize website experiences
  • Send relevant business communications
  • Send marketing communications where permitted
  • Prevent fraud, abuse, and security threats
  • Maintain website security
  • Comply with legal and regulatory obligations

We only seek to use personal information for legitimate business purposes and in accordance with applicable law.

4. Marketing Communications

If you voluntarily provide your contact information, we may contact you regarding:

  • Services you have requested
  • Consultation requests
  • Proposals
  • Business updates
  • Educational content
  • Marketing communications
  • Offers or promotions

You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Unsubscribing from marketing communications does not necessarily stop essential service-related communications.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, and measure marketing performance.

Cookies may be used for:

Essential Functions

To help the website operate correctly.

Analytics

To understand how visitors use our website and identify opportunities for improvement.

Advertising

To measure advertising campaigns, understand conversions, and potentially provide relevant advertisements.

Performance

To understand website performance and user interactions.

Depending on your location, we may request consent before placing certain non-essential cookies.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

6. Analytics and Tracking Technologies

We may use third-party analytics and measurement technologies such as:

  • Google Analytics
  • Google Tag Manager
  • Google Ads conversion tracking
  • Meta Pixel
  • Meta Conversion API
  • LinkedIn Insight Tag
  • Microsoft advertising technologies
  • Other analytics or marketing technologies

These technologies may collect information about website interactions, traffic sources, conversions, and user behavior.

The information collected through these technologies is used to understand website performance and improve our marketing activities.

Third-party platforms may process information according to their own privacy policies.

7. Advertising and Remarketing

We may use advertising and remarketing technologies to measure campaigns and display relevant advertisements on third-party platforms.

These may include platforms such as:

  • Google
  • Meta
  • LinkedIn
  • Microsoft
  • YouTube
  • Other advertising networks

Depending on applicable law and your choices, these platforms may use cookies, pixels, identifiers, or similar technologies.

You can manage advertising preferences through the relevant platform or your device/browser settings.

8. How We Share Information

We do not sell your personal information as a standalone data product.

We may share information with trusted third parties where reasonably necessary to operate our business and provide services.

These may include:

  • Website hosting providers
  • CRM systems
  • Email service providers
  • Analytics providers
  • Advertising platforms
  • Marketing automation platforms
  • Payment processors
  • Scheduling platforms
  • Cloud storage providers
  • IT and security providers
  • Professional advisors
  • Legal or regulatory authorities where required

Third-party service providers may process information according to their own privacy policies and contractual obligations.

9. Client Information

When you become a client, we may process additional information required to provide our services.

This may include:

  • Business information
  • Website information
  • Advertising account information
  • Analytics data
  • Marketing data
  • Customer or lead information
  • Campaign information
  • Performance data
  • Business contact information

We will use client information primarily to provide the agreed services, communicate with the client, analyze performance, and fulfill contractual or legal obligations.

10. Third-Party Platforms

Our services may involve third-party platforms such as Google, Meta, LinkedIn, Microsoft, WordPress, hosting providers, CRM platforms, analytics platforms, and other technology providers.

These platforms may independently collect and process personal information.

Puzzle Solve Media does not control the privacy practices of third-party platforms.

We recommend reviewing the privacy policies of relevant third-party services for more information about how they process your information.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing services
  • Maintaining business records
  • Resolving disputes
  • Enforcing agreements
  • Meeting legal obligations
  • Maintaining security
  • Complying with accounting or regulatory requirements

Retention periods may vary depending on the type and purpose of the information.

When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

12. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from:

  • Unauthorized access
  • Unauthorized disclosure
  • Loss
  • Misuse
  • Alteration
  • Destruction

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted to or stored by us.

13. International Data Transfers

Puzzle Solve Media may work with clients, partners, and service providers located in different countries.

As a result, personal information may be processed or stored outside the country where you live.

Where required by applicable law, we will take appropriate measures when transferring personal information internationally.

14. Children’s Privacy

Our website and services are intended primarily for businesses and general audiences.

We do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

15. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request restriction of certain processing
  • Object to certain processing
  • Withdraw consent where processing is based on consent
  • Request information about how your data is used
  • Opt out of certain marketing communications
  • Exercise applicable data portability rights

These rights may be subject to legal limitations and exceptions.

To exercise an applicable privacy right, contact us using the details below.

16. Marketing Opt-Out

You may opt out of promotional communications at any time.

For email marketing, you can generally use the Unsubscribe link provided in the email.

You may also contact us directly if you wish to stop receiving marketing communications.

Please note that you may continue to receive important administrative or service-related communications where necessary.

17. Do Not Track

Some browsers provide a “Do Not Track” feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in every circumstance.

Where legally required, we will comply with applicable privacy and consent requirements.

18. Links to Other Websites

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

19. Business Transactions

If Puzzle Solve Media is involved in a merger, acquisition, restructuring, sale of assets, financing, or similar business transaction, personal information may be transferred as part of that transaction where legally permitted.

Any such transfer will be handled in accordance with applicable privacy laws.

20. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

  • Our services
  • Technology
  • Business practices
  • Legal requirements
  • Privacy regulations

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this page periodically.

21. Contact Us

If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have concerns about how your information is handled, please contact us.

Puzzle Solve Media

Phone: +91 70873 33550
Email: info@puzzlesolvemedia.com
Website: puzzlesolvemedia.com

Privacy Questions

If you believe your personal information has been handled improperly or you have a privacy-related concern, please contact us and provide sufficient details so that we can investigate your request.

We will make reasonable efforts to respond to privacy requests within the timeframe required by applicable law.